Last Updated: June 1, 2026 · Effective Date: June 1, 2026

Introduction

ITV is a volunteer-run gaming community centered around Minecraft Hypixel Housing. This Privacy Policy explains what information we collect when you use ITV's Services - including our Discord servers, website, Discord bots, and related community infrastructure - how we use that information, and what choices you have.

We take your privacy seriously. We collect only what we reasonably need to operate the community, and we do not sell your personal information.

This policy uses the word "Services" to refer collectively to ITV's Discord servers, website, bots, ticketing system, and any other community infrastructure we operate.

1. Information We Collect

1.1 Information You Provide Directly

When you interact with the Services, you may provide us with information directly, including:

• Application submissions: Responses you submit when applying for roles, positions, or community programs.
• Support tickets: Questions, reports, or requests you submit through our ticketing system.
• Bug reports: Technical issue reports you file with us.
• Appeals: Appeals you submit regarding moderation decisions.
• Other community forms: Any other information you submit voluntarily through ITV's platforms.

1.2 Account and Identity Information

When you log in to the ITV website using Discord OAuth (sign in with Discord), we receive certain information from Discord, which may include:

• Your Discord user ID
• Your Discord username and display name
• Your Discord avatar (profile picture)
• Your email address, if requested and authorized by you during the OAuth flow

We use this information solely to create and manage your account on the ITV website and to associate your submissions and records with your identity.

1.3 Automatically Collected Information

When you access the ITV website, our servers and infrastructure may automatically collect certain technical information, including:

• IP addresses: Your internet protocol address at the time of access.
• Browser and device information: Your browser type, operating system, and general device category.
• Access logs: Pages visited, features used, timestamps, and referring URLs.
• Usage analytics: Aggregate and individual data about how the website is used, which may be collected directly by us or through third-party analytics tools.

1.4 Cookies and Similar Technologies

The ITV website uses a small number of cookies that are strictly necessary to provide the website and keep it secure. We do not use advertising cookies, cross-site tracking cookies, or third-party analytics cookies. Because the cookies we set are technically required to operate the Service you have requested, under Art. 6(1)(f) GDPR and § 25(2) TTDSG they do not require prior consent, and we therefore do not display a cookie consent banner.

The cookies we use are:

All of these cookies are HttpOnly and (in production) Secure with SameSite restrictions, meaning they cannot be read by client-side scripts and are only sent over encrypted connections. You can delete cookies at any time through your browser settings, but doing so will log you out and may prevent the website from functioning correctly.

1.5 Bot and Discord Server Data

Our Discord bots, operating within ITV's Discord servers, may process or log:

• Message content and metadata, to the extent necessary to execute bot commands or enforce community rules.
• User IDs and usernames, for the purposes of moderation, ticketing, and community features.
• Moderation actions, warnings, and related records associated with your Discord account.
• Ticket contents and support communications.

ITV bots do not continuously log or archive all messages in our servers. Data is processed as needed to provide the bot's functions and, where retained, is stored to support moderation and support operations.

1.6 Moderation Records

ITV maintains moderation records which may include:

• Warnings, mutes, bans, and other moderation actions taken against your account.
• Reports submitted about your account or by your account.
• Communications related to appeals and dispute resolution.

2. How We Use Your Information

ITV uses the information we collect to:

• Operate and maintain the Services, including authenticating your account, running bot features, and managing community infrastructure.
• Process your submissions, including applications, support tickets, bug reports, and appeals.
• Moderate the community and enforce our Terms of Service and Community Rules.
• Maintain safety and security, including identifying, investigating, and addressing abuse, unauthorized access, or other harmful activity.
• Communicate with you about your account, tickets, applications, or moderation matters.
• Improve the Services, using analytics and usage data to understand how the community uses our platforms.
• Maintain records for continuity of moderation and staff operations.

We do not use your information for advertising. We do not sell, rent, or trade your personal information to any third party for commercial purposes.

3. How We Share Your Information

ITV does not sell personal information. We may share information in the following limited circumstances:

3.1 Within ITV Staff

Community staff with appropriate roles and responsibilities may access your information as needed to perform their duties - for example, reviewing a support ticket, processing an application, or handling a moderation case.

3.2 Third-Party Service Providers

ITV uses third-party services to host and operate the website, bots, and infrastructure. These providers may have technical access to data stored on their systems. We use providers that offer reasonable data protection practices, but we cannot guarantee the practices of third-party services. Key third-party services include:

• Discord: Our primary platform for community interaction and account authentication. Discord's Privacy Policy governs data processed through Discord directly.
• Website and bot hosting providers: Cloud hosting services used to run the website, database, and bot infrastructure.
• Analytics tools: None currently.

3.3 Legal Requirements

ITV may disclose information if we believe in good faith that doing so is necessary to comply with applicable law, respond to valid legal process, or protect the safety of our users or the public.

3.4 Community Safety

In rare circumstances, ITV may share moderation records or relevant information with the operators of connected platforms (such as Hypixel or other community servers) where we believe doing so is necessary to protect users from harm.

4. Discord Authentication

The ITV website uses Discord OAuth 2.0 to allow users to log in. When you authenticate using Discord:

• You are directed to Discord's authorization page, where you can review and approve the permissions ITV is requesting.
• ITV receives only the information you authorize in the Discord OAuth consent flow.
• ITV does not receive or store your Discord password.
• You can revoke ITV's access to your Discord account at any time through your Discord account settings under Authorized Apps.

Revoking OAuth access will prevent future logins via Discord but will not automatically delete data already stored by ITV.

5. Data Retention

ITV retains data for as long as it is reasonably necessary for the purposes for which it was collected:

• Account data (Discord user ID, username, display name) is retained while you have an active account or association with our Services. You may request deletion; see Section 6.
• Application and submission data is retained for as long as relevant to community operations, typically for the duration of your membership.
• Moderation records are retained indefinitely to support ongoing community safety and to inform future moderation decisions. Serious violations may be retained permanently.
• Support ticket contents are retained for up to 12 months after resolution and may be retained longer if related to an active matter.
• Access logs and IP addresses are retained for up to 90 days for security purposes.
• Analytics data may be retained in aggregate form indefinitely; individually identifiable analytics data is retained only as long as operationally necessary.

When data is no longer needed, we delete or anonymize it using reasonable methods.

6. Your Rights and Choices

We respect your ability to understand and control your information. Depending on your location and applicable law, you may have certain rights regarding your personal data. Regardless of legal requirements, ITV will make reasonable efforts to honor the following requests:

• Access: You may request to know what information ITV holds about you.
• Correction: You may request that inaccurate information be corrected.
• Deletion: You may request that we delete your personal data. Note that we may retain certain data where we have legitimate operational reasons to do so (for example, moderation records for active bans, or information required for legal compliance).
• Data export: Where feasible, you may request a copy of data you have submitted to us.

To exercise any of these rights, please contact us using the information in Section 11. We will respond to requests within a reasonable time. We may need to verify your identity before fulfilling a request.

Please note: ITV is a small volunteer-run community with limited administrative resources. We will act in good faith to address your requests but may not be able to respond to every request as promptly as a larger organization.

For users in the European Union / EEA (GDPR): In addition to the rights above, you have the right to object to or restrict certain processing, the right to data portability, and the right to withdraw consent at any time where processing is based on consent. The legal bases on which we process your data are: performance of a service you request (Art. 6(1)(b) GDPR, e.g. account login), our legitimate interests in operating and securing the community (Art. 6(1)(f) GDPR, e.g. moderation, security logging), and, where applicable, your consent (Art. 6(1)(a) GDPR). You also have the right to lodge a complaint with your local data protection supervisory authority if you believe your data has been handled unlawfully.

7. Security

ITV takes reasonable steps to protect your information from unauthorized access, loss, misuse, or disclosure. These measures include:

• Restricting access to personal data to staff members who need it to perform their duties.
• Using third-party hosting providers with their own security practices.
• Storing authentication credentials using Discord OAuth (we do not store passwords).

However, no system is perfectly secure. ITV cannot guarantee that information will never be accessed, disclosed, altered, or destroyed by a breach of security. If you believe there has been a security incident involving your information, please contact us promptly.

8. Children and Minors

ITV's community includes members who may be under 18. We do not knowingly collect personal information from children under 13 beyond what is incidentally received through Discord authentication (governed by Discord's own policies).

If you are a parent or guardian and believe your child under 13 has provided personal information to ITV beyond the scope of Discord's own protections, please contact us and we will make reasonable efforts to address the situation.

We encourage parents and guardians to review their child's use of online communities and to set appropriate guidelines.

9. Third-Party Services

Our Services interact with third-party platforms whose data practices are governed by their own privacy policies. We encourage you to review the privacy policies of the following services where relevant to your use:

• Discord: https://discord.com/privacy
• Hypixel: https://hypixel.net/privacy (if applicable)

ITV is not responsible for the privacy practices of third-party services.

10. Changes to This Policy

ITV may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on the website and/or announce the update in our Discord server, and update the "Last Updated" date at the top of this document.

Your continued use of the Services after changes are posted means you accept the updated policy. If you do not agree to changes, please stop using the Services and contact us if you wish to request data deletion.

11. Contact Information

If you have questions about this Privacy Policy, wish to exercise your data rights, or need to report a privacy concern, please contact ITV at:

• Email: levi@itv-cord.org
• Discord: ichmagzotac
• Website: itv-cord.org

This Privacy Policy was last updated on June 1, 2026.

Last Updated: June 1, 2026 · Effective Date: June 1, 2026

Introduction

Welcome to ITV, a volunteer-run gaming community built around Minecraft Hypixel Housing. These Terms of Service ("Terms") govern your access to and use of ITV's services, including our Discord servers, website, Discord bots, ticketing systems, and any other community infrastructure we operate (collectively, the "Services").

By accessing or using any part of the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

ITV is operated by volunteer community staff and is not a registered business entity. These Terms represent the agreement between you and the ITV community administrators.

1. Eligibility and Account Requirements

1.1 Age Requirements

Our Services are intended for general audiences, including minors. However, some features or community spaces may be designated for users aged 13 or older in accordance with Discord's own Terms of Service.

By using our Services, you confirm that you meet the minimum age requirements set by Discord and any other third-party platforms through which you access ITV's Services. If you are under 18, you represent that a parent or legal guardian has reviewed and agreed to these Terms on your behalf where required.

1.2 Account Responsibility

You are responsible for maintaining the security of your Discord account and any credentials used to access ITV's website. You are responsible for all activity that occurs under your account. If you believe your account has been compromised, please contact us immediately using the information in Section 14.

1.3 Accurate Information

When submitting applications, support tickets, appeals, or other community-related forms, you agree to provide accurate and truthful information. Providing false information may result in action taken against your access to the Services.

2. The Services

ITV currently operates the following:

• Discord Servers: Community spaces for discussion, gameplay coordination, and community engagement related to Minecraft Hypixel Housing.
• Website: A web platform accessible via Discord OAuth login that may include community features, application portals, staff tools, and informational content.
• Discord Bots: Custom bots providing features including ticketing, moderation tools, and community integrations.
• Community Infrastructure: Related tools and systems that support the operation of the community.

ITV does not currently sell products, subscriptions, or physical goods. Access to the Services is provided free of charge, subject to these Terms.

3. Acceptable Use

3.1 Community Rules

By using the Services, you agree to follow ITV's Community Rules, which are published separately and incorporated into these Terms by reference. Community Rules are available in our Discord server's rules channel.

3.2 Platform Rules

You also agree to comply with the rules and terms of service of any third-party platforms used to access ITV's Services, including Discord's Terms of Service and Community Guidelines and Hypixel's rules.

3.3 Prohibited Conduct

When using the Services, you must not:

• Harass, threaten, intimidate, or harm other users or staff.
• Post or share content that is hateful, discriminatory, sexually explicit, or illegal.
• Attempt to gain unauthorized access to ITV's systems, bots, or infrastructure.
• Abuse, exploit, or misuse ITV's ticketing system, bots, or other tools.
• Impersonate ITV staff, other users, or other entities.
• Use the Services to facilitate or promote illegal activity.
• Deliberately disrupt, spam, flood, or degrade the Services for other users.
• Attempt to manipulate community processes such as applications, votes, or appeals through dishonest means.
• Engage in conduct that, in ITV's reasonable judgment, is harmful to the community or its members.

3.4 Content You Submit

When you submit content to the Services - including messages, application responses, support tickets, bug reports, or appeals - you grant ITV a non-exclusive, royalty-free license to use, store, and review that content for the purposes of operating and moderating the community. You retain ownership of content you create, but you acknowledge that ITV staff may read, review, and act on submitted content as part of their administrative and moderation responsibilities.

4. Community Moderation

4.1 Moderation Authority

ITV staff have the authority to moderate the community in accordance with these Terms and the Community Rules. Moderation decisions are made by volunteer staff using their reasonable judgment.

4.2 Moderation Actions

ITV may take the following actions in response to violations of these Terms or Community Rules:

• Issuing warnings
• Temporarily muting or restricting your access to specific channels or features
• Temporarily suspending your access to the Services
• Permanently banning or removing your access to the Services
• Removing or editing content you have submitted

Moderation actions may be applied at the discretion of staff and are not required to follow a specific escalation sequence for serious violations.

4.3 Appeals

If you believe a moderation action was taken in error, you may submit an appeal through ITV's designated appeals process, where one is available. Appeals are reviewed by staff and are decided at ITV's discretion. ITV's decision on appeals is final.

4.4 Moderation Records

ITV may maintain records of moderation actions, submitted reports, and related communications. These records may be reviewed by relevant staff when handling future reports, appeals, or administrative matters.

5. Account Suspension and Termination

5.1 Termination by ITV

ITV reserves the right to suspend, restrict, or permanently remove your access to the Services at any time, with or without notice, for reasons including but not limited to:

• Violation of these Terms or Community Rules
• Violation of the terms of a third-party platform (such as Discord) that affects your use of our Services
• Conduct that ITV determines, in its reasonable judgment, to be harmful to the community, its members, or its operations
• Operational reasons, such as discontinuation of certain Services

5.2 Termination by You

You may stop using the Services at any time. If you wish to request deletion of data associated with your use of the Services, please refer to Section 6 of our Privacy Policy and contact us at levi@itv-cord.org.

5.3 Effect of Termination

Upon termination or suspension of your access, you must stop using the Services. ITV may retain data as described in the Privacy Policy. Sections of these Terms that by their nature should survive termination will do so, including limitations of liability and dispute resolution provisions.

6. Content and Third-Party Platforms

6.1 Third-Party Content

Minecraft is the property of Mojang/Microsoft. Hypixel is an independent server. Discord is a service operated by Discord Inc. ITV's use of these platforms does not imply any affiliation with or endorsement by their respective owners.

6.2 User Content

You retain ownership of content you submit to the Services. By submitting content, you represent that you have the right to do so and that your content does not infringe on the rights of any third party.

7. Third-Party Services and Links

The Services integrate with or link to third-party platforms including Discord, Hypixel, and third-party hosting providers. ITV is not responsible for the content, privacy practices, or terms of any third-party service. Your use of third-party services is governed by their own terms and policies.

8. Disclaimer of Warranties

The Services are provided "as is" and "as available," without warranties of any kind, express or implied. ITV makes no representations that the Services will be uninterrupted, error-free, secure, or free of harmful components. ITV is a volunteer-operated community and does not guarantee continuous availability of any service, feature, or bot functionality.

9. Limitation of Liability

To the maximum extent permitted by applicable law, ITV, its staff, volunteers, and contributors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of or inability to use the Services, even if advised of the possibility of such damages.

Because ITV is a volunteer-operated community that does not charge for access to its Services, in no event shall ITV's total liability to you exceed the amount of zero dollars ($0.00) for claims arising from your use of the free Services.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above may not apply to you.

10. Indemnification

You agree to defend, indemnify, and hold harmless ITV and its volunteer staff and contributors from and against any claims, damages, losses, or expenses (including reasonable legal fees) arising from: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any rights of another person; or (d) content you submit to the Services.

11. Changes to These Terms

ITV may update these Terms from time to time. When we make material changes, we will post the updated Terms on the website and/or announce the changes in our Discord server, and update the "Last Updated" date at the top of this document.

Your continued use of the Services after changes are posted constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you should stop using the Services.

12. Governing Law and Disputes

These Terms are governed by the laws of the jurisdiction in which the ITV community administrators reside, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Services should first be brought to ITV's attention through our support process. ITV will make reasonable efforts to resolve disputes fairly and in good faith.

13. General Provisions

• Entire Agreement: These Terms, together with the Privacy Policy and Community Rules, constitute the entire agreement between you and ITV regarding the Services.
• Severability: If any provision of these Terms is found to be unenforceable, that provision will be modified or removed to the minimum extent necessary, and the remainder of the Terms will remain in effect.
• Waiver: ITV's failure to enforce any provision of these Terms is not a waiver of ITV's right to enforce it in the future.
• Assignment: You may not assign your rights or obligations under these Terms. ITV may transfer these Terms in connection with a restructuring of the community or its operations.
• No Partnership: Nothing in these Terms creates a partnership, employment relationship, or agency between you and ITV.

14. Contact Information

For questions about these Terms, to report a violation, or to submit a support request, please contact ITV at:

• Email: levi@itv-cord.org
• Discord: ichmagzotac
• Website: itv-cord.org

These Terms of Service were last updated on June 1, 2026.